ORDER TRACKING
If you need to track an order, please use the following link here. If you still need assistance, please email us at [email protected] and in the Subject Field, please be sure to write “Order Tracking”.

PLACING AN ORDER
If you are experiencing issues placing an order, please email us please email us at [email protected] and in the Subject Field, please be sure to write “Order Placing”. and mention the issues in the body of the email. We aim to resolve it as quickly as we can.

TECHNICAL SUPPORT
If for whatever reason you are having issues with an electrical or technology product. Please ring our support line on +44 (0)3300 020 889 between 09:00am and 17:00pm (Mon to Fri, excluding bank holidays) or email [email protected]

GENERAL QUERIES & COMMENTS
If you need general assistance with anything not related to the above, or even if you have suggestions how we can improve customer experience of our website, please contact through one of the methods below.

BY EMAIL
Send an email to [email protected].

We aim to respond within 24 hours (Mon to Fri. excluding bank holidays).

BY PHONE
Call our Customer Services team on +44 (0)3300 020 889 between 9:00am and 17:00pm (Mon to Fri, excluding bank holidays).BY POST
Write to us at:
Tetrade Ltd, Lex House Capricorn Park
Blakewater Road, Blackburn, BB1 5QR

Contact Form